While it is highly recommended that most patients schedule their admission in advance, our doors are open to walk-ins needing inpatient rehab.
To avoid longer wait times, we highly recommend scheduling your admission in advance. However, The Recovery Village Salem does accept walk-ins for our most intensive substance abuse treatment between 9:00 a.m. and 5:00 p.m. Keep in mind that walking in does not guarantee admission. Before admitting you, our Recovery Advocates will verify:
Before entering the facility, our reception team may ask a few screening questions to verify your eligibility for our rehab services and looking for same-day admission. For any other questions or concerns, our admissions phone line is available to assist you.
Once you arrive, you’ll be directed to a waiting area with a dedicated admissions phone line. From there, you’ll complete your pre-assessment, insurance verification, and approval process. If approved, we’ll provide you with an estimated wait time, as walk-ins are processed alongside scheduled admissions. Admission is not guaranteed.
While waiting, you can relax in a comfortable space with TV access, and your luggage will be securely stored nearby but within view.
When your admission is ready to begin, our staff will conduct a mandatory search of your person and belongings to ensure the safety and sobriety of all residents. Any prohibited items will be securely stored until your stay is over. Random searches may occur throughout your treatment.
We highly recommend scheduling your admission in advance, as it offers several advantages:
At The Recovery Village Salem, patients start their recovery journey in a personalized treatment program, with the potential to step down to lower levels of care as they make progress. Typically, treatment begins with medical detox, followed by either inpatient or intensive outpatient care.
Walk-ins are only accepted from 9:00 a.m. to 5:00 p.m. daily.
If we cannot admit you at The Recovery Village Salem, we’ll refer you to another rehab facility we trust that will be a better fit for your needs. Our community outreach team member will work with you for a smooth transition to the next stage of your recovery.
Unfortunately, we cannot arrange transportation to or from the facility for walk-ins. If you need assistance with transportation, call us to schedule your admission.
Federal laws and workplace policies are in place to protect people who want to recover from addiction. Understanding your rights as an employee and having a plan can help you keep your job during treatment. If you’re considering using FMLA benefits to protect your job while you’re in rehab, it’s really important to start the process as soon as possible, even before you arrive for treatment. You’ll need to contact your employer to start the paperwork required for FMLA. To protect your privacy, you only need to say you’re seeking medical treatment.
At most facilities, only one (1) piece of luggage will be accepted. Remember that our team must review your luggage and securely store any contraband items for the duration of your stay. You can find our packing list and policies online.
Your luggage will be kept separate from you while you wait for admission approval, unopened and still in your sight. This is important for patient safety and maintaining a substance-free environment. If you’re unable to start treatment with us, your luggage will be returned to you unopened. If you are accepted for admission, a thorough search of your luggage will be necessary before starting care.
Scheduled admission appointments are prioritized over walk-ins, so there may be a wait time after you’ve been approved. An estimated wait time will be provided but is not guaranteed.
VIDEO
Have questions about our addiction treatment programs or life at The Recovery Village Salem? Our Recovery Advocates are available to help. Let your intake coordinator know you’d like to speak with a Recovery Advocate when you call.
Nearly all health insurance plans require you to pay some out-of-pocket costs in order to access your healthcare benefits (collectively, the “Patient Responsibility”).Your individual Patient Responsibility will vary.
An intake coordinator will review your Patient Responsibility with you when you’re admitted or as soon as you are medically stable. They will explain the deductible is due during admission and that the co-insurance amount and out-of-pocket balance will be bill and paid for once services are complete. Onsite financial counselors will review your financial responsibility again during treatment with case managers who can help you navigate FMLA and short-term disability.It is your responsibility to check with your insurance provider prior to admitting at The Recovery Village Salem to make sure you understand your individual benefits plan. Please note that your insurance plan may not be a “participating provider” with The Recovery Village Salem. You are responsible for all non-covered and out-of-pocket costs related to your treatment stay.
At The Recovery Village Salem Drug, Alcohol and Mental Health Rehab, we handle all admissions calls with strict confidentiality. You’ll complete forms allowing us to share essential information only with those you authorize, fully adhering to HIPAA guidelines. Rest assured, no details will be disclosed without your explicit and documented consent.
We’re available to answer any questions, confirm your insurance benefits and schedule individualized treatment that works for you.
The Recovery Village Salem offers comprehensive addiction treatment for drug and alcohol addictions and co-occurring mental health conditions.
Medical Disclaimer: The Recovery Village aims to improve the quality of life for people struggling with a substance use or mental health disorder with fact-based content about the nature of behavioral health conditions, treatment options and their related outcomes. We publish material that is researched, cited, edited and reviewed by licensed medical professionals. The information we provide is not intended to be a substitute for professional medical advice, diagnosis or treatment. It should not be used in place of the advice of your physician or other qualified healthcare provider.
